Home Wedding Planning Ask DIY Turning Down A Vendor

Have a burning question about modern wedding etiquette? DIY Bride answers those perplexing and often sticky dilemmas in our Real Etiquette column.

Dear DIY,

My fiance and I found a vendor we loved and, until last week, we thought we were going to hire her. Long story short we had to cut our budget and can no longer afford to hire this person. I feel bad because we’ve had a lot of back and forth with her and told her we were looking forward to hiring her. How do we let her know we’re not going with her company without seeming like we’ve been stringing her along? – Lisa


Dear Lisa,

The best approach is to simply be honest. Contact the vendor and let her know your situation: you’ve had a significant budget cut and can no longer afford the product/services you had been discussing with her. There’s no shame in telling the truth.

Are you cutting out this product/service completely or are you going with a lower-cost vendor? You may be able to negotiate with your favorite for a modified product/service that fits into your new budget. Don’t be afraid to ask.



4 replies to this post
  1. I agree.

    Be honest, tell her your new budget, explain she is your preferred supplier and if she can offer a revised service that suits your budget you will still use her.

    If she can then great and if she can’t then at least you part on good terms.

    I hope it works out for you and have a lovely day.

  2. Unless you have a signed contract, there is always room for negotiation with almost every wedding vendor or wedding related service… product pricing may be another story when it comes to retail, unless you are doing a lot of business with one company, but otherwise in that situation I would agree by saying that you should attempt to negotiate the prices… especially before cutting something out completely.

  3. I totally agree, be honest. As a vendor in the industry, I know that things change and just because I’ve emailed a lot with a potential client doesnt mean they’ve “booked” me. Usually if it has to do with budget reasons, I am willing to be as accomodating as possible.

  4. I agree completely with the honesty thing as well. If it is a bride I’ve been talking back and forth with, I probably won’t be able to cut the price of the exact services we were discussing hugely, but I know the tricks of the trade and can sometimes help the bride out by figuring out how to use me for a smaller amount of time, just for the important stuff, and in the process cut her bill tremendously. It never hurts to ask, especially if you do it politely and are open to suggestion. =)

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